Terms of Service

1. Acceptance of Terms

By accessing or using the flowd platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including brands and creators.

2. Description of Service

flowd is a performance-based UGC advertising platform that connects brands with creators. Brands create groups, creators upload video content, and flowd facilitates launching that content as paid ads on platforms like Meta, TikTok, and Snapchat. Revenue is tracked and creators are paid based on ad performance.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use flowd. By creating an account, you represent that you meet these requirements. If you are using the Service on behalf of a business, you represent that you have authority to bind that entity to these Terms.

4. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must provide accurate, current, and complete information during registration.
• You must notify us immediately of any unauthorized use of your account.

5. Content & Intellectual Property

Creator content: You retain ownership of content you upload. By uploading content to flowd, you grant us a non-exclusive, worldwide, royalty-free license to use, display, distribute, and promote that content for the purpose of running advertising campaigns on behalf of the associated brand group.

Brand usage: Brands may use approved creator content for paid advertising on connected platforms for the duration of the campaign. This license terminates when the creator is removed from the group or the campaign ends.

Prohibited content: You may not upload content that is illegal, infringing, defamatory, obscene, harmful, misleading, or violates any third-party rights. We reserve the right to remove any content that violates these Terms without notice.

6. Payments & Revenue Share

• Creators earn a revenue share percentage set by the brand for each group. Typical ranges are 25–35% of attributable ad revenue.
• Payouts are processed monthly via Stripe. You must connect a valid Stripe account to receive payments.
• flowd charges brands a platform fee as described on our pricing page. Fees are subject to change with 30 days' notice.
• Revenue attribution is based on data from connected ad platforms (Meta, TikTok, Snapchat) and e-commerce platforms (Shopify). We are not responsible for discrepancies in third-party reporting.
• Minimum payout thresholds may apply. Unclaimed balances will be held until the threshold is met or the account is closed.

7. Advertising & Third-Party Platforms

flowd integrates with third-party advertising and e-commerce platforms. By using our Service, you acknowledge that your content and data may be shared with these platforms as necessary to operate campaigns. You are responsible for complying with the terms of service of any connected platforms (e.g., Meta Business Terms, Shopify Terms). flowd is not liable for actions taken by third-party platforms regarding your content or accounts.

8. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose.
• Upload fraudulent, misleading, or infringing content.
• Attempt to manipulate ad metrics, revenue tracking, or payout calculations.
• Interfere with the Service's infrastructure or other users' access.
• Scrape, reverse-engineer, or attempt to extract source code from the platform.
• Create multiple accounts to circumvent restrictions or bans.
• Impersonate another person or entity.

9. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may delete your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately. Any pending payouts will be processed within 30 days of account closure, subject to our verification processes.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We do not guarantee any specific level of ad performance, revenue, or earnings. Past performance is not indicative of future results.

11. Limitation of Liability

To the maximum extent permitted by law, flowd and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid to flowd in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless flowd from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or a prominent notice on the platform. Continued use of the Service after changes constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms, contact us at legal@flowd.app.